Here are most common issues why your request of transferring phone numbers is rejected:
  • Your phone number(s) are not active with your current phone company
  • Your service address does not match the address with your current phone company
  • Your name does not match the name on your account with your current phone company
  • You have made a change request(s)to your account with your current phone company such as; moving, cancellation, or suspension
  • Your phone account owes money to your current phone company
  • If the transfer request rejected, you must provide a copy of phone bill and also contact your previous phone company to check