Hi these past few days internet connection was cut off periodically.
I would have no internet for 30 min then comes back on then ten minutes later it happens again.It's been happening for the past few days. It's very frustrating because I can't watch Youtube and talk to my facebook friends and being interupted by this bad service from CIK.Please help me fix this problem.
Thanks for your help CIK.
Hi Pui Yee Li,
We sincerely apologize for the inconvenience.
This is to inform you that we have forwarded your concern to the concerned department with reference number 3271956.Our Team will get back to you shortly.
Customer service department
Could you please let me know how to check who is using my internet and how many people are on it at a time?
Kindly reach us to our technical team on 1.416.848.1517 anytime, for further assistance.We would be glad to assist you.