CIK is one of the fast growing company in Canada, every day there are hundreds of customers join our family because of the following reasons:
- Good customer service - CIK stands for Customer Is King, all of our customer service Rep are trained to treat every customer as king and do whatever we can do to help customers in timely matter. All of our policies are based on fair and reasonable basis.
- We speak your languages – Current our customer support Rep can speak English, French, Mandarin, Cantonese, Vietnamese, Arabic, Hindi, Punjabi and Urdu 24/7 hours.
- Bundle service – CIK provides one bill and one support for internet, home phone, TV and long distance which will make your life much easier.
- 30 days warranty – CIK provides 30 days warranty for all of products/services.
- Hardware life time warranty – All of hardware CIK sold has life time warranty, i.e as long as you are still CIK customer, your hardware if broken in normal usage will be replaced free of charge.
- Lowest price – all of CIK products are the lowest price in the market.
- 24/7 hours support by phone, online and email – CIK is trying to service our customers by phone, online chat and email 7 days a week, 24 Hrs a Day.
- Great Tech support – CIK tech support are organized at different level. All customer issues are tracked by tickets and called back within 24 hours and most of them would be solved within 48 hours.
- Innovative products – CIK is keeping developing new products and we are providing many unique products in the market, such as CIK 3 IN 1 H268A wireless modem/phone box, wireless health scale, wireless cable modem etc.