How to use call forward?
Modified on: Sat, 25 Mar, 2017 at 8:10 PM
Call Forwarding is a feature to redirect your incoming call to a preset phone number, currently you can only forward calls to 1+ number and several international countries such as China, Hongkong, Taiwan, Vietnam and India. The call forwarding is also controlled by your account long distance setup and being billed at the long distance rate if you set up call forwarding to a long distance number.To set up call forwarding manually from your CIK telephone :
- Press 72*+1+phone number+#, you can forward all incoming calls to one number. (Press 73* to cancel).
- Press 74*+1+phone number+#, you can forward the calls to one number if the line is busy. (Press 75* to cancel).
- Press 76*+1+phone number+#, you can forward the calls to one number if the call is not picked up. (Press 77* to cancel).
If you wish to set up call forwarding remotely, you can request to obtain a portal login username &password from my CIK account by using online request, then you can manage call forward feature from my CIK account.
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