Technical FAQ

Technical FAQ

Can I use CIK home phone for all the wall jacks in my house?
To connect CIK home phone box to the wall jack so that whole house can have the signal, you might hire a third party termor to do in-side wiring. You might ...
Sat, 25 Mar, 2017 at 7:44 PM
How many phone sets I can use?
You might connect 3-5 phones to the phone box no problem, but most of phone boxes might have just one port, you might buy a splitter to split it to more tha...
Sat, 25 Mar, 2017 at 8:07 PM
How to use call forward?
Call Forwarding is a feature to redirect your incoming call to a preset phone number, currently you can only forward calls to 1+ number and several internati...
Sat, 25 Mar, 2017 at 8:10 PM
How do I use call waiting?
Call Waiting allows you to accept an incoming call while you're already on a phone call. It will place the first call on hold while you answer the seco...
Sat, 25 Mar, 2017 at 8:11 PM
How do I set up do not disturb feature?
When this feature is enabled, all incoming calls will be rejected. to activate: *84# to Deactivate: *85# Warning: Using this feature you will not be ab...
Sat, 25 Mar, 2017 at 8:13 PM
How do I block Anonymous?
This feature allows you to block those incoming calls without showing caller number to prevent some malicious calls.Activation required! To request activati...
Sat, 25 Mar, 2017 at 8:13 PM
How do I block one specific number?
Our box can block up to 10 numbers, to request blocking one specific number, please login my CIK account to make online request.
Sat, 25 Mar, 2017 at 8:25 PM
How to use voice mail?
To enable your voice mail, you can either make request online from my CIK account and you will receive an notice email once it is set up with the instructio...
Sat, 25 Mar, 2017 at 8:27 PM
Can I block caller ID?
Caller ID Blocking allows you to block your own number for any outbound calls.You can activate Caller ID Blocking any time you make an outgoing call. Just p...
Sat, 25 Mar, 2017 at 8:27 PM