What should I do if my internet speed is very slow? : CIK Telecom

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What should I do if my internet speed is very slow? Print

Modified on: Sat, 11 Mar, 2017 at 8:47 PM

First please use the correct way to test your speed first as following:

Connect a computer to the modem directly using wired cable, please power off the modem and power it on;
Disable wireless on your computer and disable all download/upload software;
Open http://www.speedtest.net and select the close server to your city.

Please test in the morning, afternoon and evening, if all speed slow, please send the pictures to us and obtain a trouble ticket number.

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