intermittent internet service @ 45 Sunrise Ave North York since Mar
m
mohit s
a créé un sujet
21 jours il y a
CIK has been great over the years at our building with excellent customer support, but since March beginning (2025), the internet service has been disruptive and not what CIK has provided over the years.
As part of the condominium board and part of team which successfully got value for money service to our building, now is facing the wrath of residents as many like myself work from home and are facing wifi drop and intermittent speed drops (sharp for short periods but impacting usage)
CIK tech team is aware of the concern and are very responsive but unable to solve the core issue.
If the issue remains persistent, the condo board have to take drastic steps like bringing in other major players and this will impact the CIK brand as 45 Sunrise has stood and supported the CIK brand for many years.
mohit s
CIK has been great over the years at our building with excellent customer support, but since March beginning (2025), the internet service has been disruptive and not what CIK has provided over the years.
As part of the condominium board and part of team which successfully got value for money service to our building, now is facing the wrath of residents as many like myself work from home and are facing wifi drop and intermittent speed drops (sharp for short periods but impacting usage)
CIK tech team is aware of the concern and are very responsive but unable to solve the core issue.
If the issue remains persistent, the condo board have to take drastic steps like bringing in other major players and this will impact the CIK brand as 45 Sunrise has stood and supported the CIK brand for many years.
Board Member
MTCC540