Technical FAQ

Technical FAQ

What is CIK Cell phone Long Distance service?
ANI service is an easy way for people to save long distance bill. Customers need to register the calling numbers into the phone system first, then later eac...
Fri, 10 Mar, 2017 at 9:28 PM
How do I use CIK Cell phone long distance service?
Subscribe this service online by giving telephone number;Dial the following local number to make a call:Toronto Access Number (416) 848-4945 (English) (4...
Fri, 10 Mar, 2017 at 9:31 PM
Why I am get billed again for long distance call from my cell phone company?
When you are using CIK Cell phone long distance service, if you dialed the international number and press SEND, your first call to CIK access number will be...
Fri, 10 Mar, 2017 at 9:32 PM
What are the call rates for CIK cell phone I Long Distance service?
CIK Cell phone long distance rate is the same as CIK home phone rate, please click here to check the rate.
Fri, 10 Mar, 2017 at 9:57 PM
What is my local access number?
Click here
Fri, 10 Mar, 2017 at 9:58 PM
How do I check CDR online?
Click here to login the Cell phone Long distance portal.
Fri, 10 Mar, 2017 at 9:59 PM
What is CIK Home Multi-Media Entertainment and Health (MMEH) System?
From 2009, CIK launched a 5 year development plan to create a platform to offer multi-media services such as IP TV, Video Phone, Online Gaming and a Home Mo...
Sat, 11 Mar, 2017 at 8:08 PM
What is TVanywhere supported by CIK MMEH?
CIK has developed an application called CIK TV. CIK TV can be installed on TV box, PAD, mobile and computers. Customers watching CIK TV can switch the progra...
Sat, 11 Mar, 2017 at 8:09 PM
How many Sport Game CIK MMEH support right now?
Current CIK MMEH supports 9 sport games. For more introduction for those games, please click here.
Sat, 11 Mar, 2017 at 8:11 PM
Download User/Installation Guide
https://www.ciktel.com/TechSupport/Download
Sat, 11 Mar, 2017 at 8:13 PM