CIK Telecom

No. we do not block any port.

Current CIK is not implementing any of traffic management in west coast including BC, Alberta, Manitoba and Saskatchewan and Ontario Thunder bay and Sault S...

1.To get the accurate speed, Please connect your computer to the modem directly with wire, (Disable the Wireless network Connection on pc and power off the ...

If you are new customer and today is your activation day, please keep modem connected and wait till midnight of today before reporting to our 24/7 Tech Supp...

First please use the correct way to test your speed first as following: Connect a computer to the modem directly using wired cable, please power off the mo...

Please try to connect one computer using wired cable to the modem and see if it is stable. If still not stable, please contact our tech support to report th...

If you are using Cable internet, your IP would not change for a long time till you change another router or the cable company makes network change. If you...

Our network and modems all supports VPN pass through.

If you are using Wi-Fi modem/router from CIK, the SSID would be CIKxxxx (4 digits), and default password is the MAC address of your modem.  Both SSID and p...

First please move your computer or WI-FI devices such as PAD or cell phone to be closer to the CIK Wi-Fi device such as HG-A800 or SVG6000RW to see if signal...