Technical FAQ
Technical FAQ
First, please check if your telephone set is set as Pulse mode instead of Tone mode. Pulse mode it will not work. Second, if you have a router, please con...
Sat, 11 Mar, 2017 at 9:51 PM
If your new phone number is using first time, please use it to call your cell phone to see what number it displays. If you can not call back that number, ple...
Sat, 11 Mar, 2017 at 9:52 PM
This is because after your phone number has been transferred from your old company to CIK, your old company needs to remove it from their switch, otherwise ...
Sat, 25 Mar, 2017 at 7:10 PM
Please check if your phone box has been connected to wall jack using a telephone cable;
If you are using cordless phone, please check if it is running o...
Sat, 25 Mar, 2017 at 7:12 PM
Generally CIK home phone can be used anywhere in the world as long as it is connected to internet. However you might need to configure the interface to make...
Sat, 25 Mar, 2017 at 7:13 PM
You can use your CIK home phone to call your cell phone and see what number is displayed, or you can login my CIK account to check the phone number.
Sat, 25 Mar, 2017 at 7:14 PM
Yes. You can add 2nd phone number to your phone line at 5$ per month.
Sat, 25 Mar, 2017 at 7:15 PM
Right now we can only provide local Canada phone number
Sat, 25 Mar, 2017 at 7:15 PM
Your current phone number must be active with your existing phone company, then you can provide us with Authorization and phone bill to transfer it to us. U...
Sat, 25 Mar, 2017 at 7:28 PM
You need to dial 011 + country code + city code for international calls and 1+ area code +city code for US, Canada and Caribbean countries.
Sat, 25 Mar, 2017 at 7:30 PM